FAQs

Why buy directly from Parallax Press?

Parallax is a non-profit and independent press dedicated to supporting mindfulness in daily life. For every book you buy from our website or at events, we donate a book to a person experiencing incarceration. Your purchase is a gift that sustains our work and offers refuge to someone who needs it most.

We’re grateful for our readers, wherever they find our books—at local bookstores, libraries, stores of all shapes and sizes, and other online retailers.

How can I buy your books and ship outside the U.S.?

Parallax can ship physical books only within the United States at present.

  • You can always purchase and download eBooks from us, no matter where you are.

Still want the physical book?

  • You can support Parallax Press by ordering our books through your local bookshop.
  • UK residents can order books online through hive.co.uk
  • Australian residents can order books online through Booktopia

Our books are distributed to bookstores through Penguin Random House Publisher Services. Foreign editions of our books are often available through other publishers in most parts of the world, but we are unable to offer them for sale online.

I’d like to quote from one of your books on my website, in my book, or in my magazine. What are your permissions guidelines?

Is Parallax Press a safe shopping site?

Yes, all financial transactions through this website are securely processed by Stripe and PayPal with a SSL certificate. We do not store your credit card information anywhere on our site.

How long will it take for my books to arrive?

We ship all books within two working days of receiving your order, and their arrival time depends on what shipping speed you use. Tracking information is provided for all U.S. orders and Priority International orders. For order support, contact orders@pssc.com or 800-863-5290.

How is my payment processed?

All payments for orders and account balances will be processed through Stripe or PayPal. Credit card statements will indicate Parallax as the retail provider. If you have any concerns regarding your account, please email orders@pssc.com

How do I check the status of my order?

All order inquiries may be directed to orders@pssc.com. All order information, including tracking codes and shipping confirmations, are sent via email.

If you setup an account with us, you can keep track of your order history by clicking My Account in the top right.

What is the Parallax return policy?

Parallax Press orders are fully guaranteed. If you are not satisfied with your purchase, we will be glad to provide a full refund or exchange for undamaged items within 30 days of receipt.

Please email orders@parallax.org to get your refund started.

Shipping costs are not refunded. Please send the return items with a copy of the invoice to:

PSSC/Parallax Press
Attn: Returns
46 Development Rd.
Fitchburg, MA 01420

How does the free shipping work?

Parallax offers free shipping on all print book orders totaling thirty or more pretax dollars within the contiguous United States. Gift items and ebooks are not included. Orders will be shipped via media mail, premium service available at an additional cost.

Does Parallax Press accept unsolicited manuscripts? What are your guidelines?

Yes, we accept unsolicited manuscripts. Books by Parallax Press focus on mindfulness in daily life. Currently we are not accepting poetry submissions. Please click here to see our Submission Guidelines.

Are Parallax Press books available in other languages?

Our books are available in over 35 languages. For Foreign Rights inquiries, see our International Rights section.

Are Thich Nhat Hanh books available to purchase in other languages?

Thich Nhat Hanh’s books are published in many languages worldwide. Unfortunately, we can’t help find individual books published by other publishers in other languages. If you know the title in the other language, you can search online to find the book publisher and ask directly about how to order a copy online or through a bookseller. Wikipedia Book Sources lets you check if a title is available in a library catalog, or find links to book sources in other languages.

Does Parallax Press partner with freelance readers, proofreaders, copy editors, designers, artists, or illustrators?

We do occasionally hire editorial and production work.  If you are interested in being considered for contract and freelance work with Parallax, email your resume and a letter of inquiry to our Creative Director.

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What is Mindfulness

Thich Nhat Hanh January 15, 2020

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